Privacy Policy
Last Updated: [10/07/2025]
This Privacy Policy explains how Live Music Local (“we”, “our”, or “us”) collects, uses, stores, and protects personal information through our website and mobile application. We are committed to handling personal information responsibly and in accordance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy is Canada-focused and structured to support future expansion into other regions.
This document includes two parts:
- Website Privacy Policy
- Mobile App Privacy Policy
1. Website Privacy Policy
Information We Collect
We collect limited personal information through our website livemusickelowna.ca for the purpose of providing access to live music listings and platform features. Information collected may include:
Contact information such as email if voluntarily provided
Basic usage data such as page views, device type, and general analytics
Cookies or similar tracking technologies if enabled for analytics or performance
We do not collect sensitive personal information through the website.
How We Use Information
We may use information collected via the website to:
Improve the user experience and functionality of the website
Analyze website traffic and performance
Maintain platform security and reliability
Communicate occasional updates if a user has opted in
Cookies and Analytics
Our website may use analytics tools such as Google Analytics to understand usage patterns. We may also implement tracking tools such as the Meta Pixel in the future. These tools may collect anonymized data on how users interact with the site. Users can manage cookie preferences through their browser settings.
Data Storage
Website data may be stored or processed on servers located outside of Canada. Regardless of location, we take reasonable steps to protect personal information.
2.Mobile App Privacy Policy
Information We Collect
To provide access to the mobile app, free and paid subscriptions, and user preferences, we may collect:
Account information (email address, username, and login credentials if using email sign-in)
Authentication data when signing in with Google or Apple
Subscription details for free or paid access
Push notification preferences
General app usage data and analytics
We do not store or have access to full payment card information. Payments are processed securely through third-party providers.
How We Use Information
We use personal information collected through the app to:
Create and manage user accounts
Provide access to free and paid subscription features
Send push notifications if a user opts in
Improve app performance, functionality, and user experience
Provide customer support and maintain security
Push Notifications
Users may choose to receive push notifications for new live music listings and updates. Notification settings can be managed directly within the app or through device settings at any time.
Payments and Subscriptions
Paid subscriptions may be processed through platforms such as Apple, Google, Stripe, or other approved payment providers. We do not store credit card information. These third-party payment processors handle billing and payment security in accordance with their policies.
Emails and Future Marketing
If a user provides an email address when creating an account or subscription, we may store it to:
Manage user access
Contact users regarding their account
Send important service-related updates
In the future, we may use email for marketing or newsletter purposes. Users will have the ability to opt out of marketing communications at any time.
Data Storage
User account data may be stored in databases that are hosted either in Canada or outside of Canada, depending on our service providers. We take reasonable measures to safeguard this information.
Sharing of Information
We do not sell or rent personal information. We may share limited data with trusted third-party service providers only as needed to operate our website or app, such as:
Authentication providers (Google, Apple)
Payment processors
Hosting services and analytics platforms
These providers are required to safeguard information and use it only for the services they provide.
Security
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.
Users Under 18
Our services are not specifically designed for children, but individuals under 18 may use the platform with awareness that parental discretion is advised. We do not knowingly collect personal information from children under 13.
Your Choices
Users may:
Access and update their account information
Disable app notifications at any time
Request deletion of their account or personal data (see contact info below)
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will reflect the latest version. Continued use of our website or app signifies acceptance of any updated terms.
Contact Us
For questions or requests related to this Privacy Policy or your personal information, you may contact us at:
Email: michael@livemusickelowna.ca